Last Updated: October 2025

At Windshield Mechanics, accessible from https://windshieldmechanics.com, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We collect personal and non-personal information to provide you with better service and improve our website experience.

a. Personal Information

When you book a service, contact us, or fill out a form, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Vehicle Details (make, model, registration number)

  • Location or Address (for doorstep service)

b. Non-Personal Information

We may also collect data such as:

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • IP address and general location

This helps us analyze website performance and user behavior for improvement.

2. How We Use Your Information

Your information is used for the following purposes:

  • To confirm and manage your service bookings

  • To provide doorstep repair or replacement at your given location

  • To send appointment reminders or updates

  • To improve our services and website performance

  • To process insurance claim support, if applicable

  • To communicate promotional offers (only if you consent)

We never sell, rent, or trade your personal information with third parties.

3. Data Protection and Security

We use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure.
All transactions and sensitive information are processed through secure, encrypted channels (SSL).

However, while we take every precaution, no online system is 100% secure. You share data with us at your own discretion.

4. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and provide personalized content.

You can choose to disable cookies through your browser settings, but some features of the site may not function properly without them.

5. Third-Party Services

We may use trusted third-party tools like Google Analytics, payment gateways, or insurance partners to enhance our service quality.
These services have their own privacy policies, and we recommend reviewing them before using those platforms.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy — typically for service history, legal obligations, or internal analytics.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Withdraw consent for marketing communications

  • Request deletion of your data (where legally applicable)

To exercise these rights, you can contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our business practices.
All updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

📞 Phone: +91 989 128 XXXX
📧 Email: info@windshieldmechanics.com
🌐 Website: https://windshieldmechanics.com